CUSTOMER SERVICE
CONTACT US
Have questions ?
They might be answered in our FAQ.
We tried to cover just about everything you need to know.
You can also email us at: playabledynamics@gmail.com
or fill in our contact form:
FAQ
Looking for a custom color?
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ALL products here at Playable Dynamics are made to order so customization is an option for most of the kits. Feel free to email me directly or send a message through Instagram and we should be able to find a color scheme for you!
What material are the kits made out of?
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A custom blend utilizing paints, resin, epoxies, rubbers, plastics and low melt metals. Playable Dynamics material catalogue is varied and part specific. - Durability is at the forefront of all PD products
Has my order been sent yet?
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Can I track my order ?
Absolutly! Using USPS we will provide a tracking number via direct message or email depending on contact information provided!
Do you ship internationally?
Yes! We certainly don't want to leave our friends over seas out of the action - while the shipping costs may be more to reflect the distance we are exploring options to make this more accessible!
How long does delivery Take?
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While we can't give a definite or blanket answer to this - please use the shipping estimator while checking out to get a better idea on exact prices and shipping speeds. We generally ship next day but some parts take a few days to make and are estimated 3-5 business days for standard shipping but we offer expedited if you just cant wait to get your hands on a kit!
Which methods of payments can I use?
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I forgot to use my discount code
Uh-oh never forget the discount. Thankfully not the end of the world! Go ahead and send us an email directly or with the "contact us" form above and we should be in touch to get you taken care of before the order ships!
Do I have to modify my paintball marker to accept Playable Dynamics parts?
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No - the only exception to this is for the DAM stocks, a small modification to the buffer tube must be made. Don't worry it is invisible and if you choose to take off the kit, the maker functions as new.